FAQs – Genset Malaysia

Q: What are the rate of renting service ?

It is very simple, just drop us an email : genset@genset.com.my or whatsapp: 012-9689816 to get better quotation.

Q: Why is your generator more expensive than some of your competition?

We hope you have compared an apple to an apple when comparing our prices. Our MGM Generators come with built in ATS and sockets among other add-ons. This feature alone would cost additional RM5,000 if installed seperately. If you add up the add-ons that we include, our generators are cheaper. Also, we specialize only in a few models, therefore our quality control is high and we can assemble them at a lower cost than others due to economies of scale.

Q: Is it difficult to operate your generator?

Our gensets are designed to be user friendly and no human intervention is required if used as a backup generator. To start the engine, just press the digital start button and to stop, just press the red stop button. As simple as that.

Q: Can I buy your generators online?

Of course you can. We now accept PayPal payments for your convenience. PayPal allows you to use your credit card even if you don't have a PayPal account. It is safe and reliable too. It also has a stringent screening process to allow merchants like us to use PayPal's facilities. Rest assure you can trust in us delivering.

Q: Can I pay by credit card?

Yes you can through the PayPal payment option when you CheckOut.

Q: Do you send to Sabah & Sarawak?

Absolutely. Let us know the location you are at, and we will ship it for you. You can choose to collect it yourself at the nearest Port or delivered it to your door for a fee.